CatsPlay.com makes pampering your cat fun! Their mission is to be the "definitive web destination for cats the the owners who spoil them". You'll find the web's best selection of furniture, accessories, toys and gifts for felines -- all in one location.

Fun and functional, their huge selecton of customized, quality cat furniture provides cat lovers with a wide ranges of choices that are affordable. They offer you products from leaders in the cat furniture industry; products have solid wood center poles and legs, cut-pile non-loop carpeting, extra bracing and wide wobble-free bases -- furniture unlike any other you have ever seen or owned! With their wide range of heights, different choices of tops and great designs they have a house or play gym for even the pickiest of cats and their friends.

Shipping Charges

Shipping costs for large furniture items can be higher than you would expect, depending on your distance from the shipping location. Please remember, CatsPlay furniture is solid wood, very heavy, and in addition very large in many cases. Shipping costs can be high based on the weight and/or the dimensions of the item. Rest assured that keeping shipping costs as low as possible is their goal! CatsPlay has designed their pieces and their packaging to minimize shipping charges whenever possible. In addition, they have priced their items such that they are comparable or less than physical store prices, even with the shipping costs.

At this time, CatsPlay ships only to the continental United States (lower 48 states).

Type of Payments Accepted

VISA, Mastercard, American Express, and Paypal.

Return Policy

Merchandise must be in new, unused condition with all tags and paperwork still attached.

All returns require a return authorization number. Any returns sent back without a return authorization number are subject to a 20% restocking fee. Any unused merchandise in unassembled, original condition (and in their original boxes or packages) with warranty cards unfilled, may be returned for exchange or refund within 15 days of receipt of the merchandise and must be must be reported to us within 7 days of receipt of your item(s).

All shipping and handling fees are non-refundable.
Buyers are responsible for all return shipping costs.
A 20% restocking fee applies to ALL returns or exchanges of PET CARRIERS. Due to strict health regulations, once you place your pet into the pet carrier it is not returnable or exchangeable.
Returns must be received by us within 15 days of your receipt in unused condition, and reported to us within 7 days of receipt of the item. Please consider the sizing carefully by measuring and weighing your pet, and reading our sizing parameters closely.

Any item personalized with your pet's name is not returnable.

Customer Service

CatsPlay.com/The Infotique, LLC
PO Box 637
Ingomar, PA 15127

Phone: (412) 366-7545
Fax: (412) 366-8528

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